Terms & Conditions

These are as follows:

  • If you are hiring a vehicle for one day, the duty time will be 12 hours. If more than one day, then car will be with you through out the day (but you need to take care of driver’s proper rest)
  • The members shall not be indulged in any act reflecting moral or character failing during the tour.
  • Using drugs or selling of drugs by using company’s vehicle is strictly prohibited.
  • Car should not be involved in any illegal activity (in the eyes of Law)
  • Use of violent behaviour including altercation, insinuations of indecent kind, verbal and physical abuse and assault, aggravated behaviour is strictly prohibited. In case of any issue with the captain, you can inform about the situation to our office, we will deal directly with the captain.
  • Gray beak provides vehicle only with driver. You can not drive car during the trip.
  • All passengers would give extra care for the local environmental care. Garbage (tins. Water bottles, wrappers etc) shall be suitably disposed without polluting water sources.
  • Company reserves the right to cancel booking without prior notice for any reasons deemed appropriate by them.
  • During the trip, the itineraries may be affected by reasons beyond control of the hosts. In such situation, Company will not be held responsible in any case.
  • A/C will not be operational in hilly areas.
  • Every humanly possible care will be taken for the safety of passengers, still each venture can be fraught with endangers of unforeseen natural disasters like rock fall and land sliding or any other accidents and sometimes such disasters cannot be ruled out. In any such type of accident during the whole tour, the company will not be held responsible in any form.
  • In case of theft, lost or damage to personal belongings during the duration of the journey, Company will not be held responsible in any case.
  • On adventure traveling of this type, weather, local politics or a multitude of other factors beyond the control of company/captain can result in a change of itinerary. It is, however, very unlikely that the itinerary would be substantially altered; if alterations are necessary the captain will decide what is the best alternative, taking into consideration the best interests of the passengers.
  • For advance booking you need to deposit 25% advance payment in our bank account or via credit card option or by visiting our office in Islamabad G 11/3.
  • Cancellation Policy:
    • 24 HRS or less - 100% cancellation charges does apply
    • 48HRS or less - 100% cancellation charge does apply
    • 3 days or more – 50% cancellation charge does apply
    • 7 days or more – 30% cancellation charge does apply (especially in peak season)
  • In case of refund, Company will make refund within 6 working days.
  • Smoking in the transport is strictly prohibited (any sort of DRUG is STRICTLY FORBIDDEN).
  • From May till August end, it is considered as the peak season so you need to book transport in advance and verbal commitments will not be entertained.
  • In case of any Change in tour plan, result in the change of cost.
  • 3/4 Hours +/- can be experienced during traveling due to any reason.
  • Company is not providing the travel insurance facility in any mentioned cost, in case you want to get Travel insurance then you can contact us at info@graybeak.pk